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Process Mining

Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Feb 28, 2025

Automation potential dashboard

The Automation potential dashboard can be used to find automation opportunities in the process.



KPIs

The following table describes the KPIs that are displayed on the Automation potential dashboard.

KPI

Description

Automation rate

The percentage of automated events in the end-to-end process.

Straight through processing

The percentage of traces that do not require any manual operations.

Total manual time

The total time spent on manual tasks for the end-to-end process.

Note:

A task is considered manual if it is performed through Action Center.

Total automated time

The total time of automated events for the end-to-end process.

Automation rate

The Automation rate history chart allows you to monitor trends and changes in the percentage of automated events over time.

Straight through processing

The Straight through processing chart allows you to monitor the percentage of traces that do not require any manual operations over time.

Traces and Tasks

Traces

The Traces tab displays the number of traces for the different variants that do not require any sort of manual intervention and are performed automatically.

Tip:

You can use this information to compare the automated variants to the manual variants using Compare in the Summary dashboard.

Tasks

The Tasks tab allows you to monitor the number of automated events for the different tasks of the process.

  • KPIs
  • Automation rate
  • Straight through processing
  • Traces and Tasks
  • Traces
  • Tasks

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