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Marketplace User Guide
Last updated Sep 5, 2024

Installation

1. How do I install a purchased listing?

  • For Custom Activities

    Log in to your Marketplace account, go to the Subscriptionstab > Paid > click the Subscription ID link or go to the three-dotted menu and press View Subscriptions Details.

    On the Subscription Details page, you can download the latest version of the listing.



  • For Business Solutions and Professional Services

The vendor specifies the shipping process in the fulfillment message that you will see on thank you page (after you purchase) or on the Subscription Details page.

2. Will I be able to use the listings if I have a hybrid or on-premises installation?

  • Yes

3. How do I get my license key and install it?

  • Log in to your Marketplace account, go to the Subscriptionstab > Paid > click the Subscription ID link or go to the three-dotted menu and press View Subscriptions Details.

On the Subscription Details page, you can download the license file.



  • In order to use the license file, you need to go to Studio. Then, in a project where you want to use the purchased listing, create a folder called license and copy the license file there.

4. My license key is not working. What can I do?

  • Please contact support using the following Contact Us form.

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