process-mining
2021.10
true
Process Mining
Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Sep 2, 2024

Details - Case Overview

Introduction

Details – Case overview displays the details of one selected case. It provides an overview of all information related to that case. See the illustration below.



Context information

The context bar at the top of the Details - Case overview dashboard displays context information and KPI's.

Below is a description of the elements of the context bar.

Element

Description

Case value

The total value of the case.

Case type

The type of the case.

Throughput time

The throughput time for the case.

Tags

Any tags that are assigned to the case.

Building the chart

By default, the chart displays the throughput time for activities, based on the event end. You can select different attributes from the selector to analyze the throughput time for the case from a different perspective. You can also extend the chart by adding additional attributes to the chart. See the animation below.



  • Introduction
  • Context information
  • Building the chart

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