communications-mining
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- Introduction
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields (previously entities)
- Labels (predictions, confidence levels, hierarchy, etc.)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Create or delete a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend dataset settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Analytics vs. automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation (NEW)
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining
- Licensing information
- FAQs and more
Important :
Communications Mining is now part of UiPath IXP. Check the User Guide Introduction for more details.
Communications Mining User Guide
Last updated May 12, 2025
Flex Plan
Important: The licensing information on this page applies to you if you are on Flex. If you are on Unified Pricing, refer to the Communications Mining Unified Pricing.
The following table shows the features available in Communications Mining, within IXP, based on the Platform plan:
| Feature | Feature description | Basic Trial | Standard Trial |
Enterprise Trial | Basic | Standard | Enterprise |
|---|---|---|---|---|---|---|---|
| Communications Data (Communications Mining) | Access to Communications Mining capabilities, except for CMEK. | No | No |
Yes | No | No | Yes |
| Customer Managed Encryption Key (CMEK) through multi-tenant and dedicated storage | Dedicated Communications Mining storage, or tenant for customer, that enables CMEK.
Note: You must submit a request to enable this feature. For more details, contact your Sales representative.
| No | No |
By request | No | No | By request |
This section outlines how metering and charging for AI Units are determined based on the type of operation you perform:
| Product | Capability | Charge details | Activity or model | Units consumed (AI Units) |
|---|---|---|---|---|
| Intelligent Extraction (IXP) | Communications Data (Communications Mining) | Per Message uploaded, modified, or predicted | Classification and extraction | 1 |
