studio
2022.10
false
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UiPath Remote Runtime causes memory leak
Studio User Guide
Last updated Nov 4, 2024
UiPath Remote Runtime causes memory leak
The Service Host (
svchost
) consumes a lot of memory for
the Remote Desktop Services (TermServ
) process when
running UiPath Remote Runtime without a Citrix extension installed
on the client machine.
While running on the server machine, the UiPath Remote runtime component
attempts to establish a connection with the client by opening a
virtual channel and trying to send an initialization message
(
HELLO_MSG
). These steps are performed in a
loop with a timeout of 0.5 seconds, until the connection is
established.
If the client machine doesn't have the UiPath Extension (for Citrix,
VMWare, or Microsoft Remote Desktop and Apps) installed, the server
can't connect, therefore the loop runs forever. Each time the
opening of the virtual channel fails, a system event is generated,
which leads to the memory leak inside
svchost
.
Edit Task Scheduler so that the
UiPathRemoteRuntime.exe
process
starts only for those users that have the UiPath extension installed
on their machines.
Note: This issue has been fixed in
UiPathRemoteRuntime.msi
versions 23.4.8 and
newer. Download the UiPathRemoteRuntime.msi
from
Product Downloads in the UiPath Customer
Portal.