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Insights

Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Feb 21, 2025

PREVIEW
(Preview) Healing Agent

Overview

The Healing Agent dashboard is designed for administrators overseeing self-healing jobs. This dashboard provides a range of critical insights that are essential for monitoring and optimizing the performance of these jobs.

For instance, the Healing Agent dashboard enables you to check the success rate of all jobs as a part of a process, or analyze the top processes with attempted self-healings. Regular review of these insights allows administrators to continually augment the efficiency, reliability, and cost-effectiveness of these self-healing jobs. This ensures that these jobs fulfill both operational and strategic goals.

Figure 1. Healing Agent dashboard

Prerequisites

For optimal results, make sure you are using these minimum versions or higher:

  • Robot: 2025.2
  • UiAutomation.Activities Package: 24.12.5-preview

Filters

You can filter the information from the dashboard based on the following:
  • Timestamp Date: allows you to select a specific time period for reviewing healing jobs.
  • Process name: allows you to choose the process for which you want to visualize data.
  • Folder: Allows you to choose the folder for which you want to visualize data.

Metrics

Table 1. Healing Agent dashboard metrics
TileDescription
Saved Downtime (Hours)Indicates how much time you saved using healing jobs. The calculation is done by summing up the job durations. Only the jobs that had a self-healing agent action performed are counted.

The information is displayed in number of hours.

Resolution of Self-HealingIndicates the state of all jobs that had a self-healing action performed.

The information is displayed in the form of a pie chart.

Self-Healing TypesIndicates the types of all self-healing actions performed.
Top 10 Process with Self-Healing AttemptsThe top 10 processes that had self-healing actions attempts. The information is displayed in the form of a table with additional information:
  • Folder: the folder where the job is defined.
  • Process Name: the name of the process.
  • Job State: the status of the job.
  • Heal Number: number of self-healing attempts.
Job Completion RatesCheck whether self-healing actions help improve the successful completion rates of jobs over time. The information is displayed in the form of a table with additional information:
  • Process Version: the version of the process the job belongs to.
  • Process Name: the name of the process.
  • Heal Enabled: describes whether self-healing is enabled or not.
  • Success Rate: the percentage of all jobs that were successful.
  • Faulted Rate: the percentage of all jobs that were faulted.
  • Processes Ran: the number of processes ran.
  • Faulted Jobs: the number of faulted jobs.
  • Successful Jobs: the nuber of successful jobs.
  • Overview
  • Prerequisites
  • Filters
  • Metrics

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