studio
2024.10
true
Studio User Guide
Last updated Nov 4, 2024

Cannot communicate with the browser

The Cannot communicate with the browser, please check the UiPath extension error can indicate one of the following issues.

UiPath Extension for Edge is not installed or enabled

If you receive the Cannot communicate with the browser, please check the UiPath extension error message, the first step to take is to Check if the Extension for Microsoft Edge is installed and enabled.

Native Messaging Host (ChromeNativeMessaging.exe) is not running

Description

The native host must be running to enable the communication between the Robot and the UiPath Extension.

Solution

Use the following checklist to ensure the native host is running:

UiPath browser extension may fail to launch on slow machines with high CPU usage

Description

The browser extension can fail to initialize on slow machines with high CPU usage. This issue can have one of two causes:

  • The Open Browser activity has an insufficient timeout.
  • In some cases, this Chromium bug can cause the extension to fail to initialize and the browser must be restarted. This issue affects all browser extensions.

Solution

Increase the Open Browser timeout. You can find more details on how to do that in the Known issues specific to MV3 extensions page under the Open Browser activity has insufficient timeout section.

If you’ve increased the timeout and the issue persists, set to True the Enable retry setting introduced with UI Automation version 2023.10 in Project Settings > UI Automation Classic > Browser > Enable retry for OpenBrowser Edge.

When this setting is enabled, the Open Browser logic restarts the browser several times if the Native Host failed to initialize within the given timeout.

Extension gets corrupted because of Windows roaming profile

The browser extension may be corrupted due to a roaming user profile. For more information on roaming user profiles, see the Windows official documentation.

To solve this issue, see The extension may have been corrupted.

Was this page helpful?

Get The Help You Need
Learning RPA - Automation Courses
UiPath Community Forum
Uipath Logo White
Trust and Security
© 2005-2024 UiPath. All rights reserved.