Introduction to Order-to-Cash Process App

Order-to-Cash concerns the set of business processes from receiving and processing sales orders for goods and services to payment. The Order-to-Cash process starts from the Order and completes at Payment received from the customer. The most important artifacts of the Order-to-Cash process are sales orders, goods delivery, billing, and payment.

The Order-to-Cash process app gives process owners, business users, and RPA teams the capacity to discover automation potential and to fast-track process improvement initiatives by monitoring KPIs in the Order-to-Cash process. It simplifies process analysis and monitoring through predefined metrics (such as throughput times and delivery rates) and dashboards tailored to business outcomes critical to the success of their respective departments. Multiple views on the end-to-end process are available, tailored to the needs of each stakeholder.

The Order-to-Cash process app turns raw process data from the source system into actionable and automatable insights. The integration with UiPath Automation Hub makes it possible to discover and prioritize activities that are the best automation candidates, implement RPA, and monitor the outcomes in the Order-to-Cash process.