studio
2022.4
false
- Release Notes
- Getting Started
- Setup and Configuration
- Automation Projects
- Dependencies
- Types of Workflows
- File Comparison
- Automation Best Practices
- Source Control Integration
- Debugging
- The Diagnostic Tool
- Workflow Analyzer
- About Workflow Analyzer
- ST-NMG-001 - Variables Naming Convention
- ST-NMG-002 - Arguments Naming Convention
- ST-NMG-004 - Display Name Duplication
- ST-NMG-005 - Variable Overrides Variable
- ST-NMG-006 - Variable Overrides Argument
- ST-NMG-008 - Variable Length Exceeded
- ST-NMG-009 - Prefix Datatable Variables
- ST-NMG-011 - Prefix Datatable Arguments
- ST-NMG-012 - Argument Default Values
- ST-NMG-016 - Argument Length Exceeded
- ST-DBP-002 - High Arguments Count
- ST-DBP-003 - Empty Catch Block
- ST-DBP-007 - Multiple Flowchart Layers
- ST-DBP-020 - Undefined Output Properties
- ST-DBP-023 - Empty Workflow
- ST-DBP-024 - Persistence Activity Check
- ST-DBP-025 - Variables Serialization Prerequisite
- ST-DBP-026 - Delay Activity Usage
- ST-DBP-027 - Persistence Best Practice
- ST-DBP-028 - Arguments Serialization Prerequisite
- ST-USG-005 - Hardcoded Activity Arguments
- ST-USG-009 - Unused Variables
- ST-USG-010 - Unused Dependencies
- ST-USG-014 - Package Restrictions
- ST-USG-020 - Minimum Log Messages
- ST-USG-024 - Unused Saved for Later
- ST-USG-025 - Saved Value Misuse
- ST-USG-026 - Activity Restrictions
- ST-USG-027 - Required Packages
- ST-USG-028 - Restrict Invoke File Templates
- Variables
- Arguments
- Imported Namespaces
- Recording
- UI Elements
- Control Flow
- Selectors
- Object Repository
- Data Scraping
- Image and Text Automation
- Automating Citrix Technologies
- RDP Automation
- Salesforce Automation
- SAP Automation
- VMware Horizon Automation
- Logging
- The ScreenScrapeJavaSupport Tool
- The WebDriver Protocol
- Test Suite - Studio
- Extensions
- Troubleshooting
- About troubleshooting
- Microsoft App-V support and limitations
- Internet Explorer X64 troubleshooting
- Microsoft Office issues
- Identifying UI elements in PDF with Accessibility options
- Repairing Active Accessibility support
- JxBrowser applications troubleshooting
- User Events Monitoring
- Citrix Troubleshooting
- Automating Applications Running Under a Different Windows User
Studio User Guide
Last updated Nov 4, 2024
Repairing Active Accessibility support
This page describes how to diagnose and repair issues caused by broken Active Accessibility support.
The Active Accessibility support can be broken after:
- Installing certain Windows updates
- Uninstalling/upgrading certain applications such as Adobe Acrobat Reader or Microsoft Office
Selectors are not generated for applications relying on the
IAccessible registry entries, such as File Explorer, Internet Explorer or Microsoft Office.
For example, when using UI Explorer to indicate UI elements in Windows File Explorer, instead of individual elements, the entire area is selected.
Following a Windows update,
IAccessible registry entries were overwritten and became corrupted.
The accessibility support provided through registry configuration can also get broken when some applications (such as Adobe
Acrobat Reader) register custom implementations for
IAccessible, but don’t restore default settings on uninstall/upgrade.
Note: Changing registry entries might affect the functionality of your machine! It is recommended to create a backup first, as
explained on this page.
In order to check if
IAccessible registry entries became corrupted, you need to open the Windows Registry Editor and verify whether the following keys are
missing or have other values, and add/modify them if necessary.
Below are the values that should be present in the registry.
HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}]
@="IAccessible"
[HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
[HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\TypeLib]
@="{1EA4DBF0-3C3B-11CF-810C-00AA00389B71}"
"Version"="1.1"Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}]
@="IAccessible"
[HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
[HKEY_CLASSES_ROOT\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\TypeLib]
@="{1EA4DBF0-3C3B-11CF-810C-00AA00389B71}"
"Version"="1.1"HKEY_CLASSES_ROOT\WOW6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Wow6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}]
@="IAccessible"
[HKEY_CLASSES_ROOT\Wow6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
[HKEY_CLASSES_ROOT\Wow6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\TypeLib]
@="{1EA4DBF0-3C3B-11CF-810C-00AA00389B71}"
"Version"="1.1"Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Wow6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}]
@="IAccessible"
[HKEY_CLASSES_ROOT\Wow6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
[HKEY_CLASSES_ROOT\Wow6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71}\TypeLib]
@="{1EA4DBF0-3C3B-11CF-810C-00AA00389B71}"
"Version"="1.1"Note: The registry entries from
HKEY_CLASSES_ROOT\WOW6432Node\Interface\{618736E0-3C3D-11CF-810C-00AA00389B71} are not needed for 32-bit machines.
The above content can be written in
.reg files. After a backup of existing registry entries, you can run the .reg files to automatically repair these entries.
