- Release notes
- Before you begin
- Getting started
- Managing access
- Working with process apps
- Creating process apps
- Loading data
- Customizing process apps
- Data transformations
- TemplateOne app template
- Purchase to Pay app template
- Order to Cash app template
- Basic troubleshooting guide
- Process Mining troubleshooting and FAQs
Process Mining troubleshooting and FAQs
The purpose of this Troubleshooting page is to serve as a knowledge base for common problems faced or questions asked when using UiPath® Process Mining. It does not provide a complete list of all problems you may encounter, but is intended to provide guidance with the most common issues. If you encounter any issues that are not covered here, feel free to reach out to UiPath® Technical Support.
When creating a new process app using sample data, the following error message can occur:
Possible cause
A SQL Server password has changed. See Configuring Microsoft SQL Server.
Solution
Update Automation Suite when changing SQL Server credentials.
Message: [Errno 2] No such file or directory: '/dbt/dags/workflows/execdbt//target/4212eba4-1edc-4b9c-9c04-1d59c2bfe0af/run_results.json'
Possible cause
The content of the uploaded transformation package is incorrect, by an incorrect zip action.
Solution
.zip file that contains the transformations is correct.
Possible cause
enableSqlIntegratedAuth configuration flag determines whether or not integrated SQL authentication setup is used for SQL authentication. If the enableSqlIntegratedAuth configuration flag is set to true, this implies that Kerberos setup is not used for authentication. To solve the issue, the enableSqlIntegratedAuth configuration flag must set to false which disables integrated SQL authentication and ensures that Kerberos setup is used for authentication.
Possible solution
enableSqlIntegratedAuth flag to false.
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In the ArgoCD Experience, enter Airflow in the search bar and open the card.
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Select App Details and go to the Details tab.
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Edit the VALUES and set the flag
enableSqlIntegratedAuthto false. Select SAVE. -
Locate the SYNC POLICY section and set AUTOMATED to DISABLE AUTO-SYNC for the Airflow app, to ensure the configuration flag
enableSqlIntegratedAuthwill not be brought back to true.
Possible cause
Incorrect or missing HTTPS certificate.
Solution
The HTTPS certificate used by the BLOB store must be valid in your browser. Check the error and make sure to get the appropriate certificates.
1. Go the Process Mining portal and press F12 to open the Developer tools.
Possible cause
One or more input files you uploaded have an unexpected encoding.
Solution
Set the encoding to UTF-8 and set CR/LF end of line characters (Windows style).
You can change these settings in a file editor. For example in Notepad++.
1. Open the datasource file in Notepad++.
2. Go to Edit -> EOL Conversion and select Windows CR LF.
3. Go to Encoding and select Convert to UTF-8.
4. Save the file.
Possible cause
There is an issue with CData Sync connecting to SQL Server.
Solution
-
Open SQL Server Configuration Manager.
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Check the TCP Port number.
-
Check if TCP/IP is set to Enabled for the Port. See the illustration below for an example.
- Introduction
- Message: The HTTP status code of the response was not expected (500)
- Message: [Errno 2] No such file or directory: '/dbt/dags/workflows/execdbt//target/4212eba4-1edc-4b9c-9c04-1d59c2bfe0af/run_results.json'
- Message: File upload failed due to the following error: Network error
- Message: utf-8 codec can't decode byte <byte> in position <position>: Invalid start byte
- Connection error: The TCP/IP connection to the host <host>, port <port> has failed.
