- Getting started
- Best practices
- Tenant
- About the Tenant Context
- Searching for Resources in a Tenant
- Managing Robots
- Connecting Robots to Orchestrator
- Storing Robot Credentials in CyberArk
- Storing Unattended Robot Passwords in Azure Key Vault (read only)
- Storing Unattended Robot Credentials in HashiCorp Vault (read only)
- Storing Unattended Robot Credentials in AWS Secrets Manager (read only)
- Deleting Disconnected and Unresponsive Unattended Sessions
- Robot Authentication
- Robot Authentication With Client Credentials
- SmartCard Authentication
- Audit
- Configuring Alerts
- Alert Emails
- Setting up Alert Emails
- Settings - Tenant Level
- Resource Catalog Service
- Folders Context
- Automations
- Processes
- Jobs
- Triggers
- Logs
- Monitoring
- Queues
- Assets
- Storage Buckets
- Test Suite - Orchestrator
- Other Configurations
- Integrations
- Classic Robots
- Host administration
- About the host level
- Managing system administrators
- Managing tenants
- Managing your host license
- Configuring system email notifications
- Audit logs for the host portal
- Maintenance Mode
- Organization administration
- Troubleshooting
Setting up Alert Emails
You can subscribe to ten-minute and daily alert reports, to receive emails every time a change occurs to the component you chose to be notified about.
To receive and manage email alerts, make sure that:
- You use a valid email address.
-
You have View permissions on Alerts.
-
Your email settings are correct. Details...
Users do not inherit Alert permissions from the parent group. To allow users to view alerts, grant them the corresponding permissions explicitly.
Known issue: Alert emails sent to groups may be written in English, regardless of the language preference of individual group members.
To subscribe, navigate to your tenant context > Settings page > General tab > Email setup section, and activate the Enable alerts email option.
Modifying the options present on this page as an organization administrator overwrites the individual choices the users in your organization made.
Use custom settings if you want to set up your own SMTP server.
Switching the settings from custom to default, then back to custom erases all the values that were inputted for your SMTP configuration.
Considering you want to receive email alerts via Gmail, the following procedure walks you through the Gmail SMTP server configuration:
Click Yes to proceed anyway, or click No and see here to first test your settings.
Once saved, all accounts that have an e-mail address configured in the Manage Access page and an assigned role that grants them View permissions on the Alerts page receive email alerts every time a Fatal or Error alert is encountered, and a daily detailed report of all alerts.
After entering your settings as detailed above, you can ensure alert emails are functioning properly using the Test Mail Settings feature:
Now all accounts that have an e-mail address configured in the Manage Access page and an assigned role that grants them View permissions on the Alerts page receive email alerts every time a Fatal or Error alert is encountered, and a daily detailed report of all alerts.