insights
2022.4
false
Insights
Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Oct 25, 2024

Support

Accessing Logs

If you performed the Insights installation, take the following steps to find the logs generated by the installer:

  • Navigate to the %temp% or %temp%/<sessionID> folder, where the <sessionID> is the integer of the session you are in. Example: %temp% or %temp%/2. The name of the log file is MSI*****.log, where the asterisks represent random letters.
  • You can find the Looker Installation logs in the %programdata% folder.
    If you have upgraded to the latest version, the Looker installation logs are still located in the C:\Users\UserName\_insights folder.
  • You can find the Insights Portal logs and Provision logs in Windows Event Viewer. Use the Filter Current Log option to filter by Event source.


  • Accessing Logs

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