About Insights

Introduction

Insights is a web application that serves as a platform for data modeling and analytics using a combination of available business metrics and operational insights. With pre-loaded dashboard Templates as well as user-defined dashboards to visualize company data across desired metrics, it enables you to discover new analytical insights, track performance indicators, and be alerted of errors.

The Insights homepage displays all available dashboards to which the user has access. By default, all users have access to the Robots and Machines,Processes,Queues, and Attended Reporting Templates that are included with the product. The Business ROI and Business ROI Queues templates will be locked unless the administrator has added data to the ROI dataset, and the appropriate permissions are granted to a user. Each dashboard can be copied and customized, as well as downloaded in various formats.

Data Ingestion for Insights

When you enable Insights on a tenant, any historical data that is present in the Orchestrator database will be ingested and available in Insights within a few minutes.

Following this initial setup, new data from Orchestrator will be ingested approximately every 20 minutes. Robot logs will also be ingested approximately every 20 minutes. Note, however, that only data reaching a final state in Orchestrator is ingested into the Insights database. For example, queue items are not ingested unless they have a state of Successful, Failed, or Abandoned, and jobs are only ingested after reaching either Success or Fail.

Note: Data that has been ingested into Insights is historical and cannot be modified, so if changes are made on Orchestrator to processes, queues, or robots (ie. changing the name), that will not affect existing data.