automation-cloud
latest
false
- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- Tenants and services
- Accounts and roles
- AI Trust Layer
- External applications
- Notifications
- Logging
- Troubleshooting
- About troubleshooting
- Alerts troubleshooting
- General troubleshooting
- Migrating to Automation Cloud
Automation Cloud admin guide
Last updated Feb 19, 2025
Alerts troubleshooting
Problem: Users do not receive configured alerts either in the user interface or via email when those alerts are configured for user groups with a SAML provisioning rule.
Solution: To resolve this issue, you can add affected users to the Administrators local group which allows them to receive alerts.
Warning:
Adding users to the Administrators group grants them with elevated privileges. Endeavor to understand the implications of these privileges. Ensure users are conferred administrator rights responsibly, maintaining a balance between the need for alerts access and preserving system security.
