action-center

2024.10

true

Action Center

DELIVERY:

Automation Cloud Automation Cloud Public Sector Automation Suite Standalone

Last updated Nov 11, 2024

Exploring actions

Prerequisites

You are in the correct Orchestrator folder context.
You have the right user permissions to view and manage Actions.

Accessing actions

To access Actions, navigate to the Actions tab from the left-hand menu.

Viewing actions in the Inbox tab

To view all your Actions or other users' Actions, go to the page header and select the Inbox tab. Selecting an Action card opens the Action page to the right side of the Actions list.

The Action cards in a list display the summarized information about an Action.

Note: To view the Action Catalog inside which an Action is stored in, you need View permissions on Action Catalogs.

Viewing pending and unassigned actions

In either the Pending or Unassigned tab, select the corresponding Action. The Action is opened in the right-hand section. If the Action is opened by the user to whom it's assigned, it's editable and can be completed. If a different user opens it, it's read-only.

Viewing completed actions

In the Completed tab, select the corresponding Action. The read-only Action is opened in the right-hand section. Once completed, validation can't be reverted.

Viewing actions in the Overview tab

To check an overview of your Actions or other users' Actions, go to the page header and select the Overview tab. The dashboards inside the Overview tab offer information about:

How many Actions are Pending,Completed, or Unassigned, in a specified time, and based on their type or priority.
The average time it takes to complete an Action.
How a specific user handles its Actions, in a specified time.
How users handle their actions, based on the Action Catalog to which they belong.

Find out more about the Overview tab here

Viewing actions in UiPath Assistant

The My Actions section allows you to view and manage your Actions directly from UiPath Assistant. The My Actions section displays the total count of your Pending,Unassigned, and Completed Actions.

To view your Inbox from UiPath Assistant:

Open UiPath Assistant.
Go to My Actions.
Select one out of the three action tiles: Pending,Unassigned, or Completed.

Result: A separate UiPath Assistant window opens, where you get an exact replica of the Action Center experience.Find out more about actions inside UiPath Assistant here.

Searching actions

To search a specific Action, go in the Inbox tab and use the following Action properties inside the search box:

Title
Action Catalog
Full ID
Assigned user.

Filtering actions

To filter actions, go to the Actions panel and click the Filter icon . The filtering window opens and there are two operations available: filtering and sorting.

Filter By:

Priority – show actions based on their priority status.
Time – show actions based on the time when they were created.
Type – show actions based on their type: Form,External,Document Validation,Document Classification. To learn more about action types, see the Action Types section.
Action Catalog - show actions based on the action catalog they are linked to. Check the action catalogs that you want to filter.
Label - show actions based on the labels that they have. Check the labels that you want to filter.
Forwarded Actions:
- For the My Actions view, show only actions forwarded to the current user
- For the Manage Actions view, show only actions forwarded to all users.

Sort By:

Priority (High to Low) - sort actions based on their priority status, from High (Critical) to Low.
Time - sort actions based on the time when they were created, from newest to oldest.
Type - sort actions based on their type. Sort them in Ascending order (Forms,External,Document Validation,Document Classification) or in Descending order (Document Classification,Document Validation,External,Forms).
Action Catalog - sort actions based on the name of the action catalog they are linked to. Sort the names in Ascending (A to Z) or Descending (Z to A) order.

Removing Filters

To remove filters individually, select the icon next to each filter.

To remove all filters, select Clear all in the Inbox.

Sorting actions

To sort Actions:

Go to the Inbox tab and select Sort and Filter actions
The Filter panel opens.
Choose from the following sorting operations:
1. Priority (High to Low) - sort actions by their priority status, from High (Critical) to Low.
2. Time - sort actions by the time when they were created, from latest to oldest.
3. Title - sort actions by their title in ascending (A to Z) or descending (Z to A) order.
4. Type - sort actions by their type in ascending (A to Z) or descending (Z to A) order.
5. Action Catalog - sort actions by the name of the action catalog they are linked to in ascending (A to Z) or descending (Z to A) order.
  
  Note: You can choose only one sorting operation at a time.

Checking actions history

To review the details of an Action:

Select the desired Action card.
Go to the page header and select the More Options menu.
Select Action summary from the dropdown list.

Result: The Action summary panel opens to the right. The panel provides operations traceability by displaying details such as assigned users or other related changes.

Collaborating on actions

To give your opinion on an Action:

Select the desired Action card.
Go to the page header and select the More Options menu.
Select Comments from the dropdown list.
Type in your comment inside the Add Comment field.
Select Add Comment.

The panel is available for Pending and Unassigned Actions and it allows you to comment on the selected Action or see the comments from other users.

On this page

Prerequisites
Accessing actions
Viewing actions in the Inbox tab
Viewing pending and unassigned actions
Viewing completed actions
Viewing actions in the Overview tab
Viewing actions in UiPath Assistant
Searching actions
Filtering actions
Removing Filters
Sorting actions
Checking actions history
Collaborating on actions

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