Glossary

Empower your employees to capture variations of a known task and easily merge these into a comprehensive picture of the existing process.

Record your employees’ desktop activities and discover repetitive tasks suited for automation and process improvement.

A lightweight installation on the desktops of employees participating in UTM and ATM projects. It captures screenshots and metadata for every keyboard input and mouse click, applies PII masking, and prepares the data for AI analysis.

ATM: A single unique instance of completing the known task from start to finish

UTM: A single unique instance of repeated similar discrete steps as identified by the AI model

A visualization that depicts the actions and steps completed by a user and all of their variations.

UTM: A set of repeated discrete steps identified as a culmination of multiple traces by the AI model.

ATM: A set of repeated discrete steps identified as a culmination of multiple traces visualized in the task graph.

UTM only: An item identified by UTM analysis as a repetitive set of discrete steps.

Interactions a recording user takes with their applications and systems within a task. For example, keyboard inputs and mouse clicks into an application.

A group of actions that share something in common (ex. applications, same screen, etc.) populated in the task graph together. Steps are not unique to a task/trace, and they can span tasks/traces.

An undertaking that aims to identify process optimization or automation candidates in a specific area of business.

For ATM - Recording variations of a specific task to get an end-to-end understanding of how it's performed in real life.

For UTM – Recording employees' day-to-day activities for a certain period of time in order to identify repetitive tasks that are worth looking into.