automation-suite
2024.10
true
UiPath logo, featuring letters U and I in white
Automation Suite Admin Guide
Last updated Nov 11, 2024

Configuring system email notifications

Email notifications provide alerts for events like password recovery, license status, product updates, and resource-specific notifications such as job or robot alerts. They can be configured at two levels: host and organization. The host-level applies settings across all organizations in the platform, but they can be overriden at the organization level.

To configure email preferences, log in to the host portal as a system administrator, make sure that Host is selected on the left, and click Settings.

Note: For Insights alerts and scheduled emails, an email server must be configured at installation time. See Using the configuration file for more details.

Email setup

Field

Description

SMTP Host

The IP or Domain of the SMTP server.

SMTP Domain

Domain for the username, if SMTP server requires authentication.

SMTP Port

The SMTP port.

For example, if you are using a Gmail account to send mail messages and Enable secure connection is selected, the port should be 587. Note that both ports 80 and 587 must be opened during installation for Enable secure connection to work.

SMTP Username

The username of the SMTP server, if it requires authentication. For example, if you are using Gmail, fill in this field with the email address to be used to send messages.

You can leave this field blank if you want to use anonymous authentication.

SMTP Password

The password for the email account specified in SMTP Username.

You can leave this field blank if you want to use anonymous authentication.

Default From Address

The email address from which to send system email messages.

Default From Display Name

A custom display name for the email address from which you send system notifications.

System emails are not sent - SslHandshakeException

For offline installations, if system emails are not sent and you encounter the error SslHandshakeException, make sure that both port 80 and port 587 are opened for the machine (single node | multi-node).

Email preference

Option

Description

Enable secure connection

If enabled, the connection is secured and a TLS certificate is required for the SMTP domain you are using.

If disabled, the connection is not secured.

Note: Both port 587 and port 80 must be opened during installation for this setting to work.
  • Email setup
  • System emails are not sent - SslHandshakeException
  • Email preference

Was this page helpful?

Get The Help You Need
Learning RPA - Automation Courses
UiPath Community Forum
Uipath Logo White
Trust and Security
© 2005-2024 UiPath. All rights reserved.